Terms of service

Terms of Service

Last updated: May 14, 2026

Welcome to Scotch & Soda. These Terms of Service explain the rules and conditions that apply when you access our website, browse our products, place an order, or use our online store services.

Overview

These Terms of Service apply to your use of the Scotch & Soda online store and any purchase made through the website. By using our website or placing an order, you agree to follow these terms and any related policies referenced on our site.

Please read these terms carefully before using the website. If you do not agree with these terms, you should not use the website or place an order through Scotch & Soda.

Acceptance of Terms

By accessing the website, creating an account, submitting information, or purchasing products from Scotch & Soda, you confirm that you have read, understood, and agreed to these Terms of Service.

We may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Online Store Terms

You agree to use the Scotch & Soda online store only for lawful purposes and in a way that does not interfere with the website, other customers, or store operations.

  • You may not use the website for fraudulent, abusive, harmful, or unlawful activity.
  • You may not attempt to disrupt, damage, copy, reverse engineer, or misuse any part of the website.
  • You may not submit false, misleading, or unauthorized information when using the website.
  • You are responsible for making sure the information you provide is accurate and complete.

Product Information

Scotch & Soda makes reasonable efforts to present product details, descriptions, colors, images, sizes, prices, and availability accurately. However, product images and colors may appear differently depending on your device, screen settings, lighting, or browser.

Product details are provided for general shopping guidance. Please review product descriptions, size information, materials, care notes, and item-specific details before placing an order.

Pricing and Availability

Prices, promotions, product availability, and product descriptions may change without notice. Scotch & Soda may correct errors, inaccuracies, omissions, or pricing issues at any time, including after an order has been submitted.

If an item is unavailable, incorrectly priced, or affected by an error, we may contact you, adjust the order where appropriate, cancel the affected item, or issue a refund for any unavailable item.

Orders and Payment

When you place an order with Scotch & Soda, you agree to provide accurate billing, shipping, contact, and payment information. Orders are subject to review and acceptance.

We may refuse, cancel, or limit an order if we believe it contains incorrect information, payment issues, suspected fraud, unauthorized activity, product unavailability, or other concerns affecting order fulfillment.

  • Payment must be authorized before an order is processed.
  • Order confirmation emails do not guarantee final acceptance if an issue is later identified.
  • You are responsible for reviewing your order details before completing checkout.
  • If we need additional information, we may contact you using the email address provided at checkout.

Shipping Reference

Scotch & Soda offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, processing times, tracking updates, destinations, customs coverage, and delivery support are explained in that policy.

Delivery estimates are not guaranteed delivery dates. Delays may occur due to address issues, order review, carrier handling, customs processing, weather, local delivery conditions, or other events outside our direct control.

Return Reference

Scotch & Soda offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition, how to start a return, refund timing, exchanges, and non-returnable items are explained in that policy.

Customers must contact customer service before sending any return. Returns sent without customer service instructions may not be accepted.

Account Information

If you create or use an account on the Scotch & Soda website, you are responsible for keeping your login details secure and for any activity under your account.

  • Keep your account information current and accurate.
  • Do not share your password or allow unauthorized use of your account.
  • Contact us if you believe your account has been accessed without permission.

Prohibited Uses

You may not use the website, its content, or any Scotch & Soda service for prohibited activity, including but not limited to:

  • Violating any applicable law, rule, or regulation
  • Submitting false, inaccurate, or misleading information
  • Interfering with website security, performance, or availability
  • Uploading harmful code, malware, spam, or disruptive content
  • Attempting to access systems, accounts, or data without permission
  • Using the website for fraudulent purchases, unauthorized resale, or abusive activity
  • Copying, scraping, or reproducing website content without permission

Intellectual Property

The content available through the Scotch & Soda website, including text, images, graphics, logos, product names, page designs, and other materials, is protected by intellectual property rights.

You may use the website for personal shopping purposes only. You may not copy, reproduce, distribute, modify, sell, or use website content for commercial purposes without written permission from Scotch & Soda.

Third-Party Links

The website may include links, tools, payment services, apps, or content provided by third parties. These third-party services are provided for convenience and may be governed by their own terms, policies, and privacy practices.

Scotch & Soda is not responsible for third-party websites or services that we do not own or control. You should review any applicable third-party terms before using those services.

Disclaimer

The Scotch & Soda website and online store are provided on an “as available” basis. We make reasonable efforts to keep the website accurate, secure, and available, but we do not promise that the website will always be uninterrupted, error-free, or free from technical issues.

Product information, availability, pricing, promotions, and website content may be updated, corrected, changed, or discontinued at any time.

Limitation of Liability

To the fullest extent permitted by applicable law, Scotch & Soda will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, inability to use the website, purchase of products, order delays, technical issues, or reliance on website content.

Nothing in these terms is intended to exclude or limit rights that cannot be excluded or limited under applicable law.

Changes to These Terms

Scotch & Soda may update, replace, or revise these Terms of Service from time to time. When changes are made, the updated version may be posted on this page with a revised “Last updated” date.

It is your responsibility to review these terms periodically. Your continued use of the website after updates are posted means you accept the revised terms.

Contact Information

If you have questions about these Terms of Service, your order, Free Worldwide Shipping, 30 Days Free Returns, or any related store policy, contact Scotch & Soda customer service at [email protected].

Please include your full name, order number if applicable, and a clear description of your question so our team can help you more efficiently.